How to Evaluate Aesthetic Device Warranties

Choosing the right device is a big decision. And the policies in your device warranty—and by extension, the policies of the device manufacturer—can have significant ramifications for your business. The warranty policy on your device affects its long-term profitability, as well as your practice’s uptime and downtime, cost of operation, and overall return on investment.

However, when it comes to the device warranty, practitioners rarely have time to wade through complicated legalese. Often, they don’t know what they should be looking for until it’s too late. It pays to understand the major provisions of a warranty so you can make the right choice for your practice.

These 10 key questions will help you evaluate a prospective device’s warranty:

How many years does the basic, standard warranty extend on new equipment?
Is it worth it to pay more during the initial purchase for a warranty that goes beyond the basic option?
Does the warranty entitle you to free phone support with trained staff who can help troubleshoot problems?
If a device breakdown causes you to cancel appointments, can you expect to get back on schedule within 24 hours?
Does the manufacturer offer any guarantee on technician response time, or do they charge for technical service?
Are there any limits on the number of repairs available, or what entitles you to device repairs under your warranty?
Does the manufacturer require you to pay extra to send your device in for repairs?
Does your warranty cover a free loaner device while your machine is being repaired?
Is it worth it to buy coverage at an additional cost for after your initial warranty expires?
Is the manufacturer willing to provide support for their legacy technology, or will they abandon customers with their older devices?

Do you know how to spot the best options to maximize your practice’s chances of success? Learn more about ideal device warranties, and how to answer the key questions that matter for your practice, by downloading our free comprehensive report, Everything You Need to Know About Aesthetic Device Warranties.

DOWNLOAD NOW

< Older Post

Newer Post >

Venus Concept Obtains Exclusive Distribution Rights for the HIRONIC Doublo 2.0 Device in US and Canada

By Yoni Nowmalki • July 28, 2026

TORONTO, July 28, 2026 (GLOBE NEWSWIRE) -- Venus Concept Inc. (“Venus Concept” or the “Company”), a global medical aesthetic technology leader, today announced it has entered into an exclusive distribution agreement with HIRONIC Co. Ltd. (“HIRONIC”), a KOSDAQ listed South Korean company specializing in medical aesthetic devices, pursuant to which the Company acquires the exclusive right to distribute HIRONIC’s Doublo 2.0 device in the United States and Canada. The “New Doublo 2.0” is a synergistic, multi-energy-based medical device platform for the face and body, equipped with two separate handpieces that enables clinics to offer customer Cold Plasma and RF microneedling treatments. The device has received 510(k) certification from the U.S. Food and Drug Administration, and the Company intends to make it available to customers in the United States during 2H 2026. Venus Concept will support future regulatory approval efforts in Canada for the device and any additional handpiece technologies for both regions. “HIRONIC is a global leader in developing innovative medical aesthetic technologies and we are excited for the new partnership, starting with the Doublo x Venus Signature Edition,” said Rajiv De Silva, Chief Executive Officer of Venus Concept. “With this device, we look forward to offering our customers an innovative, exclusive Cold Plasma and RF Microneedling platform. By combining these complementary technologies, the platform delivers synergistic effects from the epidermis to the dermis, enabling comprehensive skin rejuvenation by addressing multiple skin concerns and enhancing overall skin revitalization. The Doublo also complements our existing portfolio by enhancing the range of treatment modalities for a customizable treatment plan to address each patient’s skin needs. We aim to expand our partnership in the future to bring to our customers additional new and novel technologies from HIRONIC, once regulatory approvals have been obtained.” About Venus Concept Venus Concept is an innovative global medical aesthetic technology leader with a broad product portfolio of minimally invasive and non-invasive medical aesthetic and hair restoration technologies and reaches over 60 countries and 9 direct markets. Venus Concept's product portfolio consists of aesthetic device platforms, including Venus NOVA, Venus Versa, Venus Versa PRO, Venus Bliss, Venus Bliss MAX, Venus Viva, Venus Viva MD, Venus Legacy, Venus Velocity, Venus Epileve and AI.ME. Venus Concept's hair restoration systems include NeoGraft® and the ARTAS iX® Robotic Hair Restoration system. Venus Concept is backed by Madryn Asset Management, a leading healthcare investment firm that provides capital to innovative growth-stage healthcare companies offering unique and transformative products and technologies. Investor Relations Contact: Damian Yeung, CPA investorrelations@venus.ai View Full Article